Dear Customers,
We are happy to provide moratorium facility to our customers who are eligible as per RBI guidelines and are seeking it from us. To apply for this, please write to us from your registered email address at [email protected] with your customer ID, loan account number and mobile number. Interest will continue to accrue at the contracted rate on the said EMIs so deferred. This amount will be added to your outstanding principal and that will lead to a tenor extension. An updated repayment schedule will be sent to you subsequently.
In light of the current difficulty of movement, we shall not charge any cheque bounce or overdue charges in your account till 31st August 2020.
This however does not apply to any overdue upto 29th February 2020 and that will continue to attract penal charges as per policy and we urge you to regularise the same to avoid inconvenience.
Our relationship managers will try to contact with each one of our customers to make them aware of the moratorium and will be in a position to answer any questions you have. Humanity across the globe is going through an extraordinary challenge but we are with you in these times and will try our best to serve you. Our offices are closed and our officers are operating from home so in case you experience difficulty in getting through please drop us a mail and we will call you back.
We wish you and your loved ones health and happiness.
With warm regards,
Team SBFC
